Privacy Policy & Terms
Infuse Electrics – Privacy Policy and Terms & Conditions
Business Name: Infuse Electrics
Address: Harrow Rd, Newport, NP19 0BT, United Kingdom
Phone: +44 7438 078523
Email: info@infuse-electrics.co.uk
Website: infuse-electrics.co.uk
Privacy Policy
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This Privacy Policy explains how Infuse Electrics ("we", "us", or "our") collects, uses, and protects your personal information when you use our website or services.
1. Information We Collect
We may collect the following information when you contact us, use our website, or request services:
- Name and contact details (e.g., phone number, email address, address)
- Details about your enquiry or project
- Technical data such as IP address, browser type, and pages visited
- Any information you provide through forms, email, or phone
2. How We Use Your Information
We use your information to:
- Respond to enquiries
- Provide electrical services
- Send invoices, quotes, and updates
- Improve our website and customer experience
- Meet legal and regulatory requirements
3. Legal Basis for Processing
We process personal data under the following legal grounds:
- Contract: to provide the services you request
- Consent: when you opt into marketing
- Legitimate interest: to improve our services and operate our business
- Legal obligation: for tax, safety, or compliance purposes
4. Sharing Your Information
We do not sell your data. We may share your information with:
- Service providers who help us deliver our services (e.g., payment processors)
- Legal or regulatory bodies if required
5. Data Storage and Security
We store your information securely and take reasonable steps to protect it from loss, misuse, or unauthorised access.
6. Data Retention
We keep your information only as long as necessary for our business, legal, or accounting needs.
7. Your Rights
Under UK data protection law, you can:
- Access a copy of your data
- Request corrections
- Request deletion (where applicable)
- Object to or restrict processing
- Withdraw consent for marketing
To make a request, contact us at info@infuse-electrics.co.uk.
8. Cookies
Our website may use cookies to improve your experience. You can control cookies through your browser settings.
9. Links to Other Websites
Our website may link to third‑party sites. We are not responsible for their content or privacy practices.
10. Contact Us
For questions about this policy, email us at info@infuse-electrics.co.uk.
Terms and Conditions
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These Terms and Conditions apply to all services provided by Infuse Electrics.
1. Services
We provide electrical installation, repair, testing, and related services. All work is carried out with reasonable skill and care and in line with relevant UK regulations.
2. Quotes and Pricing
- Quotes are valid for 30 days unless stated otherwise.
- Prices may change if the scope of work changes.
- Any additional work requested after the quote will be charged separately.
3. Payments
- Payment terms will be stated on your invoice.
- Deposits may be required for certain projects.
- Late payments may incur interest as permitted by UK law.
4. Access Requirements
You agree to provide safe and reasonable access to the property where the work will be carried out.
5. Cancellations
If you need to cancel or reschedule, please contact us as soon as possible. Cancellation fees may apply for short‑notice changes.
6. Warranties
We offer workmanship warranties in line with industry standards. Manufacturer warranties apply to any parts or materials used.
7. Liability
We are not liable for:
- Damage caused by pre‑existing issues
- Delays outside our control (e.g., weather, supply issues)
- Loss of data, profits, or business resulting from the use of our website
Nothing in these terms limits our liability for death or personal injury caused by negligence.
8. Website Use
By using our website, you agree not to:
- Copy or misuse content
- Attempt to disrupt website functionality
We try to keep information accurate but cannot guarantee that the website will always be error‑free.
9. Changes to Terms
We may update these terms from time to time. Updates will be posted on our website.
10. Governing Law
These terms are governed by the laws of England and Wales.